Privacy Policy
Effective date: 31 July 2026 · Last updated: 31 July 2026This Privacy Policy explains how Asktro Tech Private Limited ("Asktro", "we", "us") collects, uses, shares and protects your information when you use the Asktro app. Asktro is a free Vedic astrology app: you can chat with an AI astrologer and generate your Janam Kundli (birth chart), daily horoscope, panchang and kundli matching. By using Asktro you agree to this policy.
1. Information we collect
| Category | Examples |
|---|---|
| Account & identity | Name, phone number, email and gender. |
| Astrology profile | Date of birth, time of birth, and place of birth (used to compute your chart). Place of birth is precise location data you enter. |
| Consultations | Your chat messages with the AI astrologer, any images you choose to share in chat, and ratings. |
| Device & usage | App activity, approximate diagnostics, and push notification tokens. |
| Permissions | Camera and photos — only when you choose to share a photo in chat. |
Asktro is free. We do not collect payment or financial information, and the app has no wallet, purchases or in-app payments.
2. How we use your information
- To create and run your account.
- To generate astrology readings — birth chart, horoscope, panchang and matching — from your birth details.
- To enable your chat with the AI astrologer.
- To keep the service safe — prevent fraud and abuse, and moderate content.
- To send service and (with your consent) promotional notifications.
- To comply with legal and regulatory obligations.
3. AI astrologer
The astrologers in Asktro are AI personas. When you consult one, your message and the relevant parts of your astrology profile are sent to our AI provider to generate a reply. AI content is for guidance and entertainment purposes only and is not a substitute for professional advice.
4. How we share information
We do not sell your personal data. We share it only with service providers who help us run Asktro, under contractual safeguards:
| Provider | Purpose |
|---|---|
| Google Firebase | Authentication, database, hosting, push notifications, analytics. |
| Google (Gemini) | AI astrologer replies. |
| ProKerala | Astrology chart / calculation API. |
We may also disclose information where required by law, or to protect the rights, safety and property of our users or Asktro.
5. Data retention & deletion
We keep your data while your account is active. You can delete your account and data at any time — see our Account Deletion page (asktro.in/accountdeletion). After deletion we remove your personal data, retaining only limited records the law requires, in a form not linked to your profile.
6. Your rights
Subject to applicable law (including India's Digital Personal Data Protection Act, 2023), you may request to access, correct, or delete your personal data, and withdraw consent. To exercise these rights, contact us below or use in-app controls.
7. Children
Asktro is intended for users 18 years and older. We do not knowingly collect data from children. If you believe a minor has used the app, contact us and we will remove the account.
8. Security
We protect your data with encryption in transit, access controls, and server-side rules that restrict who can read sensitive fields. No system is perfectly secure, but we work to safeguard your information.
9. Changes to this policy
We may update this policy from time to time. Material changes will be notified in the app or here, with a new effective date.
10. Contact & Grievance Officer
Support: support@asktro.in
Grievance Officer: Sanjay Tyagi, grievance@asktro.in
Registered address: B-76, Sector 64, Gautam Buddha Nagar, Noida, Uttar Pradesh 201301, India